At TeamFlow LLC ("TeamFlow," "we," "our," "us"), we are committed to protecting the privacy and security of the personal and business data that is entrusted to us. This Privacy Policy explains how we collect, use, and share your data when you use our mobile application and services ("Services"), including the restaurant management and communication tools provided through our app.

By using TeamFlow, you ("User," "you," or "your") agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our Services.

1. Information We Collect

To provide the full range of services, TeamFlow collects the following types of information:

1.1. Personal Data

When you use our app, we collect personal information that may include, but is not limited to:

• Restaurant Owner Information: Name, email address, phone number, business address, and other contact details.

• Employee and Team Member Information: Data about your team members, such as names, roles, contact details, and credentials that are uploaded or synced through the Services.

1.2. Business Data

We may collect and store data provided by the restaurant owner regarding their business operations and activities, including:

• Restaurant Business Data: Data such as restaurant schedules, team member work logs, roles, and communication preferences.

• Third-Party Integration Data: Data provided by third-party service providers, with your consent, to facilitate the syncing of your team members' information or other business-related data.

1.3. Usage Data

We also automatically collect information about your interactions with our app, including:

• Usage statistics (e.g., session times, interactions with features)

• Device information (e.g., IP addresses, browser type, operating system)

1.4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality of our app, track user preferences, and analyze user behavior. You can control the use of cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

• Providing, maintaining, and improving our Services

• Personalizing and optimizing your experience on the app

• Communicating with restaurant owners and team members, including sending service updates, notifications, and support-related messages

• Analyzing trends, usage patterns, and performance of our Services to improve functionality

• Compliance with legal obligations and resolving disputes

3. How We Share Your Information

We do not sell, rent, or lease your personal data. However, we may share information in the following circumstances:

• With Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our Services, such as hosting, analytics, and customer support.

• With Business Partners: If you integrate your data with third-party services (e.g., payroll or scheduling systems), we may share data with those partners as per your consent and instructions.

• For Legal Compliance: We may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.

• In the Event of a Merger or Acquisition: In the event that TeamFlow LLC undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We will retain your personal and business data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you choose to close your account, we will delete your data as per our data retention policies.

5. Security of Your Information

TeamFlow takes reasonable steps to protect your personal and business data from unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, and other security measures to safeguard your information, but no method of data transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal data, as well as the right to withdraw consent for data processing. If you are a restaurant owner or team member, you can request updates or deletions of your information through the app’s settings or by contacting us directly at support@teamflow.us.

You may also object to certain types of data processing, particularly where we rely on legitimate interests as a legal basis for processing your data.

7. Third-Party Links

Our app may contain links to other websites or services not operated by TeamFlow. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of those third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting a notice within the app or by sending you an email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

TeamFlow LLC
Email: support@teamflow.us
Phone: +1 (505) 377-0645
Address: 10901 Anador Court Northwest, Albuquerque NM, 87114